Returns & Exchanges :: Blank T-Shirts Australia :: BlankTshirts.com.au
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Returns & Exchanges

Blank T-Shirts Returns & Exchanges

If you need to return or exchange blank t-shirts, polo shirts, hoodies, workwear, school uniforms or other apparel purchased from BlankTshirts.com.au, please follow the instructions below.

Returns and exchanges are processed after the returned goods have been received and checked. Please make sure your return includes clear instructions so we can handle it properly.

3 Week Return Window

Items must be returned within 3 weeks of the order date.

Original Condition

Returned apparel must be unworn, unwashed and in original condition.

Packing Slip Needed

Please include the packing slip you received with your parcel.

Faults Within 7 Days

Contact us within 7 days for faulty, damaged, incorrect or missing items.

Need Help Before Sending Something Back?

Contact us first if you are unsure whether your order can be returned or exchanged.

Returns & Exchanges
  • Items must be returned within 3 weeks of the order date.
  • Returned items must be unworn, unwashed and in original condition.
  • Please include the packing slip you received with your parcel.
  • Clearly indicate the reason for the return.
  • Send the returned item or items to the address shown on the packing slip.
  • Refunds are credited to the original payment method, excluding delivery costs unless the goods are faulty or not as ordered.
  • A $15.00 restocking fee may apply, or a credit can be held against your account for future purchases if preferred.
Exchanging Products
  • If you would like to exchange a size, colour or style, please follow the return instructions and clearly note your exchange requirements.
  • Please include an alternative option where possible, as stock may change before your return is received.
  • Additional delivery charges may apply for sending replacement items within Australia.
  • Refunds and exchanges are processed after the returned goods have been received and checked.
  • Please make sure your name, address, phone number and instructions are clearly included with your return.
How To Return An Item
1
Check The Timeframe Make sure the item is being returned within 3 weeks of the order date.
2
Check The Condition Returned apparel must be unworn, unwashed and in original condition.
3
Include Your Details Include your packing slip, reason for return, contact details and exchange instructions if needed.
4
Send It Back Send the returned item or items to the address shown on the packing slip.
Faulty Goods Or Short Delivery
  • If any item is faulty, damaged, incorrect or missing from your order, please contact us within 7 days of receiving your goods.
  • We will review the issue and help resolve it as quickly as possible.
Important: Do not send decorated, worn or washed items back unless you have contacted us first and we have confirmed the next step.

Need Help With A Return?

If you are unsure whether your order can be returned or exchanged, please contact us before sending anything back. We can help with questions about blank apparel orders, partner-supplied products, delivery issues and exchange options.

Ask About A Return Or Exchange